Shipping policy

At SOLEYSIUM™, we are committed to providing reliable and efficient shipping services to ensure your order arrives safely and on time. This Shipping Policy outlines important information regarding order processing, delivery times, and shipping costs.

All orders are processed within 1–3 business days after payment confirmation. Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery status. Please note that processing times may vary during peak seasons, holidays, or promotional periods.

Shipping times depend on your location. Domestic orders typically arrive within 5–10 business days, while international shipping may take 7–21 business days depending on customs and local postal services. Delivery times are estimates and may be affected by factors outside our control, including carrier delays or customs processing.

Shipping fees are calculated at checkout based on your location and selected shipping method. Customers are responsible for any applicable customs duties, taxes, or import fees for international orders.

If your package is delayed, lost, or arrives damaged, please contact us at paradise@soleysium.com with your order number. We will work with the shipping carrier to resolve the issue as quickly as possible.

By placing an order with SOLEYSIUM™, you agree to this Shipping Policy.